FUTURHEALTH INC.
TERMS OF USE

These Terms of Use were last updated: June 11, 2026

Carefully read these terms and conditions of use (“Terms of Use”) as they govern your access to and use of FuturHealth Inc. (“FuturHealth,” “we,” “us,” and “our”) Platform. Your acceptance of, and compliance with, these Terms of Use is a condition to your use of the following:

• fh.co and futurhealth.com (our “Websites”);
• the FuturHealth mobile application (our “Mobile Application”); and
• the services (“Services”) made available through our Websites and Mobile Applications.

The non-medical business support services and our Websites are collectively referred to as our “Platform.”

FuturHealth’s mission is to create a holistic and personalized alternative to traditional, one-size-fits-all weight-loss solutions by meeting each person where they are on their unique journey, empowering them to confidently take control of their well-being at every step of the way. FuturHealth is not a medical group or a health care provider. FuturHealth provides its users with the ability to obtain a telemedicine consultation provided by independent medical practitioners including, but not limited to, SteadyMD Physician Group, P.C. (“SteadyMD”), OpenLoop Healthcare Partners P.C. (“OpenLoop”), and all members of each of SteadyMD’s and OpenLoop’s affiliated covered entities, certain provider groups or service organizations supported by CareValidate, Inc. (“CareValidate”) (collectively, “Medical Group”), which are independent medical groups with a network of United States based health care providers (each, a “Provider”). Medical Group (or your own medical provider, if you do not use a Medical Group Provider) is responsible for providing you with a Notice of Privacy Practices describing its collection and use of your health information, not FuturHealth.

By clicking “Accept,” you acknowledge that you have read in its entirety, understand, and fully accept all terms and conditions contained in these Terms of Use, and our Privacy Policy. If you do not agree to be bound by these Terms of Use and our Privacy Policy, you are not authorized to access or use our Platform and/or the Services; PROMPTLY EXIT THIS PLATFORM.

Binding Arbitration. These Terms of Use provide that all disputes between you and FuturHealth that in any way relate to these Terms of Use, the Platform, and/or the Services will be resolved by BINDING ARBITRATION as set forth in Section 24.

1. SERVICES PROVIDED – NO MEDICAL CARE OR ADVICE

FuturHealth is a technology, wellness, and coordination platform that operates in coordination with affiliated medical groups. FuturHealth is not a medical group and does not provide medical, nutritional, dietary, behavioral or other advice, treatment, or care. FuturHealth provides administrative and management services to independent, physician-owned and operated, medical practices. Any telemedicine consults obtained through our Platform are provided by Providers, including but not limited to Medical Group. Medical Group is owned and operated by a licensed physician. There is no single provider of medical care called “FuturHealth.” Medical Group engages a network of United States based clinicians who provide clinical telehealth services. The Providers deliver clinical services via the Platform to their patients. FuturHealth does not provide medical advice or care, own or operate the medical practices, employ or in any way supervise the clinicians providing medical care, and control over the care provided is the sole responsibility of the independent medical practices and the Providers they employ. Services and practices may vary across Providers, and patients should contact the Providers at Medical Group directly for all questions concerning their medical care.

The Services and medical care provided by Medical Group are not intended to be a substitute for care and treatment provided by your local primary care provider. We strongly recommend all patients maintain a relationship with a local primary care provider for their ongoing medical care and treatment.

For avoidance of doubt: FuturHealth does not control, direct, or supervise the clinical decisions of the Medical Group or individual Providers. All prescribing decisions, medication selection, dosing protocols, and other clinical determinations are made exclusively by licensed Providers employed by or contracting with the Medical Group, exercising their independent professional judgment. FuturHealth does not guarantee that any Provider will prescribe any particular medication, including GLP-1 medications, to you. A Provider may decline to prescribe medication based on their independent clinical assessment of your health status and medical history.

2. NOT FOR EMERGENCIES

Our Platform and the Services are not for medical emergencies or urgent situations. You should not disregard or delay seeking medical advice based on anything that appears or does not appear on our Platform.

You should seek emergency help or follow up care when recommended by a Provider or when otherwise needed. You should continue to consult with your primary provider and other healthcare professionals as recommended. Always seek the advice of a physician or other qualified healthcare provider concerning questions you have regarding a medical condition and before stopping, starting, or modifying any treatment.

3. RISK OF TELEHEALTH SERVICES

By using the Services, you acknowledge the potential risks associated with telehealth services. These include but are not limited to the following: information transmitted may not be sufficient (e.g. poor resolution of images) to allow for appropriate medical or health care decision making by the Provider; delays in evaluation or treatment could occur due to failures of electronic equipment; a lack of access to your medical records may result in adverse drug interactions or allergic reactions or other judgment errors; although the electronic systems we use incorporate network and software security protocols to protect the privacy and security of health information, those protocols could fail causing a breach of the privacy of your health information.

4. PATIENT RIGHTS IN TELEHEALTH

In connection with telehealth services provided through the Platform, you have the following rights: (a) Right to Refuse: You have the right to refuse telehealth services at any time and to request in-person care instead. Your refusal will not affect your access to future Services; (b) Right to Withdraw Consent: You may withdraw your consent to telehealth services at any time by contacting customer support. Withdrawal of consent will not affect any care you have already received; (c) Right to Inspect: You have the right to inspect all information transmitted during a telehealth consultation, to the extent permitted by applicable law; (d) Emergency Protocol: If you experience a medical emergency during a telehealth visit, immediately call 9-1-1. Inform the Provider of any emergency and follow their guidance; (e) Second Opinion: You have the right to seek a second opinion from another healthcare provider regarding your treatment at any time; (f) Access to Medical Records: You have the right to access medical records from your telehealth consultations through the Medical Group. Contact the Medical Group directly to request your records; (g) Provider Credentials: Your Provider’s licensure and credentials can be verified through the applicable state medical licensing board. You may request your Provider’s credentials by contacting customer support.

5. TERMS OF SALE

Shipping: When you make a purchase of our products (“Products”) on the Website (an “Order”), you will be required to pay applicable shipping and processing charges and fees (“Fees”). Note that shipment of certain Products, such as meals, may come from third parties acting on our behalf. Fees are intended to compensate us for any relevant costs of processing your Order; costs of handling and packing any Products; and costs of delivering or providing the purchased Products and Services to you.

Billing, Returns, and Refunds: For additional details on billing, returns and refunds, please see our Billing, Returns and Refunds Policy here.

Special Offers: Occasionally we will offer special promotions to our customers that we refer to as “special offers.” This can include a gift with purchase, free shipping, manufacturer offers, or other promotional activity associated with a Product purchase. These offers may be for a limited time only.

IMPORTANT: SUBSCRIPTION FEES DO NOT INCLUDE MEDICATION COSTS. Your FuturHealth subscription provides you with access to the Platform and clinical consultation services offered by our independent Medical Group partners. YOUR SUBSCRIPTION FEE DOES NOT INCLUDE AND DOES NOT GUARANTEE: (a) any prescription medication, including GLP-1 medications such as semaglutide or tirzepatide; (b) the cost of prescription medications from any pharmacy; (c) laboratory or diagnostic testing fees; or (d) any additional provider fees not separately disclosed. The total cost of your care through FuturHealth will include your subscription fee PLUS any medication costs, lab fees, and other applicable charges that will be disclosed to you before they are incurred.

From time to time, we may also offer you free trials of our subscription Services. Unless you cancel your subscription at the end of your free trial, you will automatically become a paying user for the subscription Services. The payment method that you provided will automatically be charged the current subscription fee monthly, unless you cancel before the next billing cycle. If you wish to cancel your subscription after the end of your free trial period or at any time during your subscription, you may do so by logging into your account and following the cancellation instructions at least twenty-four (24) hours before the next billing cycle renewal date (which will be disclosed to you at sign-up and visible in your account settings).

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND THAT YOUR SUBSCRIPTION WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US (WITHOUT NOTICE TO YOU, UNLESS REQUIRED BY APPLICABLE LAW) TO COLLECT THE THEN-APPLICABLE SUBSCRIPTION FEE AND ANY TAXES, USING ANY PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

To cancel your subscription, you may: (a) log in to your account and navigate to Account Settings > Subscription > Cancel Subscription; (b) contact our customer support team at (831) 900-4723 (available 8am–8pm Eastern Time, seven days a week); or (c) send a cancellation request via the chat function at fh.co. Cancellation requests submitted through any of these methods will be processed immediately or within one (1) business day. You will not be charged for the next billing cycle if you cancel at least twenty-four (24) hours before your renewal date. Cancellation of your subscription does not entitle you to a refund of any current period fees except as provided under the Membership Satisfaction Guarantee below or as required by applicable law.

6. ADDITIONAL TERMS

Some of our Services have additional terms and conditions (“Additional Terms”). If Additional Terms apply to a Service, we will make them available for you to read through for your use of that Service. By using that Service, you agree to the Additional Terms. All such Additional Terms are hereby incorporated by this reference into these Terms of Use.

7. PRIVACY PRACTICES

You agree that information provided by you in connection with the Platform and the Services shall be governed by the Privacy Policy, which is hereby incorporated and made part of these Terms of Use.

8. PRESCRIPTION PRACTICES

Certain products available through the Platform require a valid prescription by a licensed healthcare provider. You will not be able to obtain a prescription product unless you have completed a consultation with one of the Providers through the Platform, the Provider has determined the prescription product is appropriate for you, and the Provider has written a prescription.

If a Provider determines a prescription product is appropriate for you and writes a prescription, you may fill the prescription at any pharmacy of your choice as prompted during your use of the Services.

You agree that any prescriptions that you acquire from a Provider will be solely for your personal use. You agree to fully and carefully read all provided product information and labels and to contact a physician or pharmacist if you have any questions regarding the prescription. We fully honor patient freedom of choice and, if you receive a prescription for a medication, you always have the option to instruct your Provider to transmit that prescription to the pharmacy of your choice.

9. PRESCRIPTION MEDICATIONS: FDA-APPROVED AND COMPOUNDED PRODUCTS

Some medications available through the Platform may be compounded formulations prepared by independent, licensed compounding pharmacies. COMPOUNDED MEDICATIONS ARE NOT FDA-APPROVED. The U.S. Food and Drug Administration (FDA) has not reviewed compounded medications for safety, effectiveness, or quality prior to their preparation and dispensing.

Compounded GLP-1 receptor agonist medications (such as compounded semaglutide or tirzepatide) are not the same as, and should not be confused with, FDA-approved branded medications including Ozempic®, Wegovy®, Mounjaro®, or Zepbound®. FuturHealth does not manufacture medications. Medications are prepared and dispensed by independent, licensed pharmacies that are not owned, operated, or controlled by FuturHealth.

Your Provider will explain the medications available for your treatment, including whether they are FDA-approved branded medications or compounded alternatives, and will provide information about the known risks and benefits of each option as part of the informed consent process. The decision to prescribe any medication, including its type and dosage, is solely at the independent clinical discretion of the Provider. You acknowledge that you have been informed of the distinction between FDA-approved and compounded medications and consent to the treatment plan prescribed by your Provider.

You further acknowledge that compounded medications may carry additional uncertainty due to variability in sourcing, formulation, and quality control compared to FDA-approved products, and that the FDA has not independently verified the safety or efficacy of compounded formulations of semaglutide, tirzepatide, or other GLP-1 receptor agonists.

10. MEMBERSHIP SATISFACTION GUARANTEE

Subject to this Section, if you are dissatisfied with your FuturHealth membership, you may contact customer support to cancel. If you are eligible for a refund, FuturHealth will refund only the refundable portion of membership or program fees paid to FuturHealth during the six months before cancellation, less non-refundable amounts, discounts, credits, chargebacks, and fees or costs already incurred or earned, including without limitation amounts for completed provider visits, clinical services, medications, pharmacy charges, laboratory testing, shipping, application or onboarding fees, and any other third-party fees disclosed at checkout or in the Billing, Returns, and Refunds Policy. Medication, pharmacy, laboratory, provider, and other third-party charges are not covered by this Guarantee except where required by law. Refunds will be issued to the original payment method unless otherwise required or permitted by law. So, if you find that you’ve become less than 100% pleased with FuturHealth, no need to worry, simply contact customer support (831) 900-4723, available from 8am to 8pm eastern time seven days a week, or chat with us on our Website, fh.co and we'll take care of you. We'll immediately cancel your membership and promptly process a refund of any FuturHealth membership fees paid to us in the six months immediately prior to the date of cancellation, which will be credited back to your original payment method. *NOTE: medication costs and provider/medical fees paid for Services offered through contracted Providers are non-refundable and not covered by this Guarantee.

11. NOT AN INSURANCE PRODUCT

FuturHealth is not an insurance plan and does not provide insurance coverage. Unless expressly stated at checkout, FuturHealth does not bill or accept payment from Medicare, Medicaid, TRICARE, or private insurance for Platform fees. You are responsible for all charges you authorize through the Platform. Independent Providers, pharmacies, laboratories, or other third parties may have separate insurance or cash-pay policies. Any insurance-support tools, if offered, are estimates only and do not guarantee coverage, reimbursement, prior authorization approval, or out-of-pocket cost.

You acknowledge that by choosing to pay privately for all Services, you will not seek reimbursement from Medicare, Tricare or other insurance plan for the costs associated with these Services. You understand that you are solely responsible for payment for all Services.

While FuturHealth is not an insurance program and does not accept insurance, we may offer you insurance coverage support. FuturHealth has partnered with a third party that is able to verify your benefits, check your eligibility for any prescription medication, and, if necessary, obtain prior authorization for prescription medication your insurance plan may cover. Through these benefit checks, you may be able to understand how much your prescription may cost and if your insurance plan covers such medications. In the event you are able to obtain a cost estimate for your out of pocket costs for your medications, this estimate is not guaranteed and your out of pocket costs may be more or less. FuturHealth is not responsible for any errors by third party with respect to estimating your out of pocket costs for medications. The insurance support services are not available to assist you in appealing any denial of coverage of medications.

12. OWNERSHIP OF THE PLATFORM

The Platform contains confidential and proprietary information, materials, data, databases, contents, processes, methodologies, know-how, software, text, displays, images, video, audio, trademarks, logos, service marks, features and functionality, and the design, selection and arrangement thereof, are owned by FuturHealth, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade dress, trade secret and other intellectual property or proprietary rights laws (collectively, the “Content”).

These Terms of Use permit you to use the Platform for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Platform, including but not limited to Content, except: (a) your computer or mobile device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; (b) you may store files that are automatically cached by your web browser for display enhancement purposes; and (c) you may print or download one copy of a reasonable number of pages of the Platform for your own personal, non-commercial use and not for further reproduction, publication or distribution.

You must not: (x) modify copies of any materials from the Platform or received through the Services; (y) use any illustrations, photographs, video or audio sequences or any graphics separately from the accompanying text; or (z) delete or alter any copyright, trademark or other proprietary rights notices from copies of materials from the Platform.

You may not frame or utilize framing techniques to enclose, or deep linking to, any name, trademarks, service marks, logo, content, or other proprietary information (including, without limitation, images, text, page layout, or form) of FuturHealth without our express written consent.

You must not access or use any part of the Platform or any services or materials available through the Platform for outsourcing for others or as part of a service bureau business or otherwise for the benefit of unaffiliated third parties who pay directly for its benefit or for other similar commercial purposes, or otherwise exploited for any commercial purpose without express written consent of FuturHealth.

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the Platform in breach of the Terms of Use, your right to use the Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Platform or any content on the Platform is transferred to you, and all rights not expressly granted are reserved by FuturHealth. Any use of the Platform not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark and other laws.

13. AVAILABILITY OF SERVICES

FuturHealth operates subject to state and federal regulations, and the Platform may not be available in your state. You represent that you are not a person barred from accessing the Platform, or enrolling in or receiving the Services under the laws of the United States or other applicable jurisdictions in which you may be located. Access to and use of the Platform is limited exclusively to users located in states within the United States where the Platform is available. Services are not available to users located outside the United States. Accessing the Platform from jurisdictions where content is illegal, or where we do not offer the Platform, is prohibited.

14. ACCESS TO PLATFORM, SECURITY, AND RESTRICTIONS; PASSWORDS

You are prohibited from violating or attempting to violate the security of the Platform, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; or (b) attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; or (c) accessing or using the Platform or any portion thereof without authorization, in violation of these Terms of Use or in violation of applicable law.

Except for ADA accessibility purposes, you may not use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the Platform, deep-link to any feature or content on the Platform, bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the Platform.

Violations of system or network security may result in civil or criminal liability. FuturHealth will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working order or manner of the Platform or any activity being conducted on the Platform.

In the event access to the Platform or a portion thereof is limited requiring a user ID and password (“Protected Areas”), you agree to access Protected Areas using only your user ID and password as provided to you by us. You agree to protect the confidentiality of your user ID and password, and not to share or disclose your user ID or password to any third party. You agree that you are fully responsible for all activity occurring under your user ID. Your access to the Platform may be revoked by FuturHealth at any time with or without cause. You agree to defend, indemnify, and hold FuturHealth harmless from and against all third-party claims, damages, and expenses (including reasonable attorneys’ fees) against or incurred by arising out of your breach of these Terms of Use or violation of applicable law, your use or access of the Platform, or access by anyone accessing the Platform using your user ID and password.

If you submit, upload, post, or transmit any health information, medical history, conditions, problems, symptoms, personal information, consent forms, agreements, requests, comments, ideas, suggestions, information, files, videos, images, or other materials to us or our Platform (“User Information”), you agree not to provide any User Information that (x) is false, inaccurate, defamatory, abusive, libelous, unlawful, obscene, threatening, harassing, fraudulent, pornographic, or harmful, or that could encourage criminal or unethical behavior, (y) violates or infringes the privacy, copyright, trademark, trade dress, trade secrets, or intellectual property rights of any person or entity, or (z) contains or transmits a virus or any other harmful component. You agree not to contact other Platform users through unsolicited e-mail, telephone calls, mailings, or any other method of communication. You represent and warrant to FuturHealth and Medical Group that you have the legal right and authorization to provide all User Information to FuturHealth and Medical Group for use as set forth herein and required by FuturHealth and the Medical Group Provider.

You agree to: (a) provide true, accurate, current, and complete information when registering to use the Platform and establishing your account (“Registration Information”) and (b) maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, not current, or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account. You are entirely responsible for maintaining the confidentiality of any passwords and any usage and activities that occur in connection with your account. You agree not to allow others to access your account or utilize your password. Doing so will compromise the security of your account.

15. LICENSE TO USE OUR MOBILE APPLICATION (applicable only to the extent that you download the App)

FuturHealth grants to you a non-transferable license to use the Mobile Application on your mobile device that you own or control. FuturHealth reserves all rights in and to the Mobile Application not expressly granted to you under these Terms of Use. The terms of these Terms of Use will govern any content, materials, or services accessible from or purchased within the Mobile Application as well as upgrades provided by FuturHealth that replace or supplement the original App, unless such upgrade is accompanied by a new or revised Terms. You may not transfer, redistribute or sublicense the Mobile Application and, if you sell your mobile device to a third party, you must remove the Mobile Application from the mobile device before doing so. You may not copy (except as permitted by this license), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the App, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the App).

The license to use our Mobile Application is restricted as follows:

1. Limitations on Copying and Distribution. You may not copy or distribute the Mobile Application except to the extent that copying is necessary to use the Mobile Application for purposes set forth herein.
2. Limitations on Reverse Engineering and Modification. You may not reverse engineer, decompile, disassemble, modify or create works derivative of the App, except to the extent expressly permitted by applicable law.
3. Sublicense, Rental and Third Party Use. You may not assign, sublicense, rent, timeshare, loan, lease or otherwise transfer the App, or directly or indirectly permit any third party to copy and install the Mobile Application on a smartphone or tablet not owned and controlled by you.
4. Proprietary Notices. You may not remove any proprietary notices (e.g., copyright and trademark notices) from the Mobile Application or its documentation.
5. Use in Accordance with Documentation. All use of the Mobile Application must be in accordance with its then current documentation, if any, provided with the Mobile Application or made available on FuturHealth’s Platform.
6. Confidentiality. You must hold the Mobile Application and any related documentation in strict confidence for your own use only.
7. Compliance with Applicable Law. You are solely responsible for ensuring your use of the Mobile Application is in compliance with all applicable foreign, federal, state and local laws, rules, and regulations.

16. NO USERS UNDER 18 YEARS OLD WITHOUT PARENTAL CONSENT

In order to access the Platform, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, your parent or legal guardian must agree to these Terms on your behalf and you must get permission from your parent or legal guardian before using our Platform. If you are under the age of 18, do not use or provide any information on or to the Platform or through any of its features without the consent of your parent or legal guardian.

If we learn we have collected or received Personal Information from a child under the age of 18 without verification of parental consent, we will delete it. If you believe we have collected personal information from someone under the age of 18, please contact us using the Contact Information below.

17. ACCURACY AND INTEGRITY OF INFORMATION

Although we attempt to ensure the integrity and accuracy of the Platform, we make no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the Platform and Content thereon. It is possible that the Platform could include typographical errors, inaccuracies, or other errors, and that unauthorized additions, deletions, and alterations could be made to the Platform by third parties. In the event that an inaccuracy arises, please inform us so that it can be corrected. We reserve the right to unilaterally correct any inaccuracies on the Platform without notice. Information contained on the Platform may be changed or updated without notice. Additionally, FuturHealth shall have no responsibility or liability for information or Content posted to the Platform from any unaffiliated third party.

18. PAYMENT PROCESSING AND COLLECTION

AGENT PAYMENT PROCESSING AND COLLECTION

FuturHealth acts as a payment processing agent on behalf of Medical Group and other independent healthcare Providers. When you make payments through our Platform:

• FuturHealth collects payments on behalf of Providers, not for its own account;
• All medical service fees collected belong to the respective Providers;
• FuturHealth retains only its agreed-upon service fees and commissions for platform services;
• Providers maintain the primary relationship with you for medical services;
• FuturHealth does not control the medical services provided or their pricing, which are determined by independent Providers.

If you elect to purchase a Service from Medical Group or other Providers, the total price you pay includes the amount charged by such Provider for the Service plus FuturHealth's platform service fees. When we act as the collection agent, we collect the amounts charged by Providers on their behalf and remit payment to them for their actual charges, retaining only our service fees. Before making a purchase, you will see an itemized invoice listing the actual charges by the Provider for the Services and FuturHealth's separate service fees.

19. ORDER ACCEPTANCE; TYPOGRAPHICAL ERRORS AND INCORRECT PRICING

We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Your account may also be restricted or terminated for any reason, at our sole discretion. You will be charged when you confirm the purchase on our Platform. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

In the event a Service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers or business partners, we shall have the right to refuse or cancel any purchase of a Service listed at the incorrect price. We shall have the right to refuse or cancel any such purchase whether or not the purchase has been confirmed and your payment card charged. If your payment card has already been charged for the purchase and your purchase is canceled, we shall promptly issue a credit to your payment card account in the amount of the incorrect price.

20. CONSENT TO RECEIVE CALLS, TEXT MESSAGES, AND AUDIO AND/OR VIDEO RECORDING

FuturHealth is committed to being compliant with the Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM Act”) and the Telephone Consumer Protection Act (“TCPA”). You consent to receive text messages from us as set forth below. E-mails, newsletters, and text messages received from us are intended to fully comply with the CAN-SPAM Act and the TCPA. In the event you receive an e-mail or text message from us which you do not believe is fully compliant with the CAN-SPAM Act or the TCPA, please contact us using the Contact Information below.

By providing your mobile number, you are agreeing to be contacted by or on behalf of FuturHealth at the mobile number you have provided, including calls and text messages, including through the use of an automatic telephone dialing system, and/or an artificial or prerecorded voice, to receive informational, product or service related (e.g., progress tracking, reminders, etc.), and commercial messages and communications relating to the Platform. Message and data rates may apply. Message frequency varies and may depend on your interactions with us and the Services. For help or more information, reply HELP to any text message or contact us using the Contact Information below. Delivery of messages is subject to your wireless carrier’s transmission and is not guaranteed. We are not responsible for delayed or undelivered messages. To stop receiving text messages text a reply to us with the word STOP. We may confirm your opt out by text message. If you subscribe to multiple types of text messages from us, we may unsubscribe you from the service that most recently sent you a message or respond to your STOP message by texting you a request to identify services you wish to stop. Please note, that by withdrawing your consent, some of the functions provided by the Platform may no longer be available to you. Keep in mind that if you stop receiving text messages from us you may not receive important and helpful information and reminders about your services.

Customer-support calls or chats may be recorded or monitored for quality assurance, training, security, compliance, and service improvement where permitted by law and with any required notice or consent. Clinical telehealth encounters will be recorded only if disclosed and consented to as required by applicable law and Medical Group policy.

21. ELECTRONIC COMMUNICATIONS

When you use the Platform, or send e-mails, messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that (a) all agreements and consents can be signed electronically and (b) all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such notices and other communications be in writing. FuturHealth, Medical Group, and your Provider may contact you by telephone, mail, text (SMS), or e-mail to verify your information. FuturHealth, Medical Group, and your Provider may request further information from you, and you agree to provide such further information to ensure that you have not fraudulently used the Platform. If you do not provide this information in the manner requested within fourteen (14) days of the request, we reserve the right to suspend, discontinue, or deny your access to and use of our Platform until you provide the information to us as requested.

22. EXTERNAL SERVICES

The Platform may enable access to FuturHealth’s and/or third-party services and websites, including social media websites (collectively and individually, “External Services”). You agree to use the External Services at your sole risk. We are not responsible for examining or evaluating the content or accuracy of any third-party External Services and shall not be liable for any such third-party External Services. Data displayed by the Platform or External Services, including but not limited to financial, medical, and location information, is for general informational purposes only and is not guaranteed by FuturHealth or its agents.

You will not use the External Services in any manner that is inconsistent with the terms of these Terms of Use or that infringes the intellectual property rights of FuturHealth or any third-party. You agree not to use the External Services to harass, abuse, stalk, threaten, or defame any person or entity, and that we are not responsible for any such use. External Services may not be available in all languages or in your Home Country and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. We reserve the right to change, suspend, remove, disable, or impose access restrictions or limits on any External Services at any time without notice or liability to you.

23. NO THIRD-PARTY RIGHTS

Except as expressly stated, including Section 28, in these Terms of Use, nothing herein is intended to confer any rights, obligations, duties, or remedies, on any person other than you, FuturHealth, Medical Group, and their affiliates. Nothing in the Terms of Use is intended to relieve or discharge the obligation or liability of any third persons to you, FuturHealth, Medical Group, and its affiliates, nor shall any provision give any third parties any right of subrogation or action over against you, FuturHealth, Medical Group, and its affiliates.

24. DISPUTE RESOLUTION; ARBITRATION AGREEMENT

PLEASE READ THIS SECTION CAREFULLY. EXCEPT AS EXPRESSLY PROVIDED BELOW, YOU AND FUTURHEALTH AGREE THAT ANY COVERED DISPUTE WILL BE RESOLVED BY FINAL AND BINDING INDIVIDUAL ARBITRATION, NOT BY A JUDGE OR JURY IN COURT, AND NOT IN A CLASS, REPRESENTATIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR MASS ACTION IN COURT OR ARBITRATION.

Informal Resolution Required Before Arbitration.

Before either you or FuturHealth initiates arbitration or any court proceeding, the party asserting the dispute must first send a written notice of dispute (“Notice”) and participate in a good-faith informal dispute resolution process. Your Notice to FuturHealth must be sent by email to [email protected] or by certified mail to:

FuturHealth Inc.
325 W Washington St
Ste 2-944
San Diego, CA 92103
Attn: Legal Department

FuturHealth’s Notice to you may be sent to the email address, mailing address, or other contact information associated with your account.

The Notice must include: (a) the sender’s name, address, telephone number, and email address; (b) the account information associated with the dispute, if any; (c) a description of the nature and basis of the dispute; and (d) a description of the specific relief sought. You and FuturHealth agree to work in good faith for thirty (30) days after a Notice is received to try to resolve the dispute informally. Neither party may commence arbitration or a court proceeding, other than a small claims action or a request for temporary or emergency relief as permitted below, until this informal resolution period has ended. Any applicable statute of limitations will be tolled during this thirty (30)-day informal resolution period.

Arbitration Agreement.

You and FuturHealth agree that any dispute, claim, or controversy arising out of or relating in any way to these Terms of Use, your access to or use of the Platform, your account, any subscription, purchase, charge, cancellation, refund, promotion, advertisement, marketing communication, text message, call, email, privacy or data-security issue, Product, Service, or other transaction or relationship involving FuturHealth, including any claim alleging that FuturHealth is responsible for the acts or omissions of any third party made available through or in connection with the Platform, will be resolved by binding individual arbitration rather than in court, except as expressly stated in this Section 24 (“Covered Dispute”).

This Arbitration Agreement applies to Covered Disputes between you and FuturHealth and its parents, subsidiaries, affiliates, successors, assigns, officers, directors, employees, agents, contractors, vendors, service providers, and licensors to the extent a claim is asserted against them based on or relating to your relationship with FuturHealth or your use of the Platform. However, this Arbitration Agreement does not require arbitration of professional negligence, medical malpractice, or clinical-care claims brought solely against an independent Medical Group, Provider, pharmacy, laboratory, or other third-party healthcare provider, unless you have separately agreed to arbitrate those claims.

You and FuturHealth agree that the U.S. Federal Arbitration Act, 9 U.S.C. § 1 et seq. (“FAA”), governs the interpretation and enforcement of this Arbitration Agreement. This Arbitration Agreement will survive termination of these Terms of Use, termination of your account, cancellation of any subscription, and the end of any relationship between you and FuturHealth.

Arbitration Administrator and Rules.

The arbitration will be administered by the American Arbitration Association (“AAA”) under the AAA Consumer Arbitration Rules and Mediation Procedures then in effect, as modified by this Arbitration Agreement. The AAA Rules are available at www.adr.org or by calling AAA at 1-800-778-7879.

If AAA is unavailable or unwilling to administer a Covered Dispute for reasons unrelated to FuturHealth’s failure to pay required arbitration fees after notice and an opportunity to cure, the parties will confer in good faith to select a substitute arbitration administrator. If the parties cannot agree, either party may ask a court of competent jurisdiction to appoint an arbitrator or arbitration administrator under Section 5 of the FAA.

If any AAA Rule conflicts with this Arbitration Agreement, this Arbitration Agreement will govern to the fullest extent permitted by applicable law.

Authority of Arbitrator.

Except as expressly provided in this Section 24, the arbitrator will have exclusive authority to resolve all issues relating to the interpretation, applicability, enforceability, formation, scope, and validity of this Arbitration Agreement, including any contention that all or part of this Arbitration Agreement is void or voidable.

Notwithstanding the foregoing, only a court of competent jurisdiction, and not an arbitrator, may decide disputes concerning: (a) whether the Class Action and Representative Action Waiver below is enforceable; (b) whether any claim may proceed on a class, representative, consolidated, private attorney general, or public-injunctive-relief basis; and (c) whether the public-injunctive-relief provision below applies.

The arbitrator may award the same individual damages and individual relief that a court could award under applicable law, subject to the limitations, waivers, and exclusions in these Terms of Use. The arbitrator must follow these Terms of Use and applicable substantive law. The arbitrator will issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Arbitration Procedures.

Unless you and FuturHealth agree otherwise, arbitration hearings will be conducted by video conference, telephone, or other remote means, except where the arbitrator determines that an in-person hearing is necessary or applicable law requires otherwise. If an in-person hearing is required, it will take place in the county of your billing address, unless the parties agree otherwise or the arbitrator determines that another location is required by applicable law or the AAA Rules.

For claims of US $10,000 or less, you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, by telephone, by video conference, or by an in-person hearing, subject to the AAA Rules and the arbitrator’s authority to manage the proceeding.

During the arbitration, the amount of any settlement offer made by either party must not be disclosed to the arbitrator until after the arbitrator determines the amount, if any, to which either party is entitled.

Arbitration Fees and Attorneys’ Fees.

Payment of filing, administrative, case-management, arbitrator, and hearing fees will be governed by the AAA Rules and applicable law. FuturHealth will pay all arbitration fees and costs that it is required to pay under the AAA Rules or applicable law.

Each party will bear its own attorneys’ fees and costs unless applicable law, the AAA Rules, or a written agreement provides otherwise. The arbitrator may award attorneys’ fees, costs, or sanctions only to the extent permitted by applicable law, the AAA Rules, or these Terms of Use.

Small Claims Court.

Either you or FuturHealth may bring an individual claim in small claims court for disputes within that court’s jurisdiction, provided that the claim remains in small claims court and proceeds only on an individual basis. If a small claims action is transferred, removed, appealed, or otherwise ceases to qualify for small claims court, either party may require that the claim be resolved by individual arbitration under this Section 24.

Temporary, Emergency, and Equitable Relief.

Nothing in this Arbitration Agreement prevents either party from seeking temporary, emergency, or preliminary injunctive relief in a court of competent jurisdiction to preserve the status quo, prevent irreparable harm, protect intellectual property, prevent unauthorized access to or misuse of the Platform, protect confidential information, or preserve the availability of arbitration. Any request for such relief does not waive the right to arbitration and will be subject to the final decision of the arbitrator, except as otherwise required by applicable law.

Public Injunctive Relief.

To the extent a claim seeks public injunctive relief that cannot be waived or required to be arbitrated under applicable law, that claim for public injunctive relief must be decided by a court of competent jurisdiction after all arbitrable claims, including claims for individual damages and individual injunctive relief, have been resolved in arbitration. The parties agree that any court proceeding for public injunctive relief will be stayed pending completion of arbitration to the fullest extent permitted by law.

Nothing in this Section 24 waives a right to seek public injunctive relief where such waiver is prohibited by applicable law. Nothing in this Section 24 authorizes class arbitration, representative arbitration, consolidated arbitration, or arbitration of claims on behalf of the general public.

Class Action and Representative Action Waiver.

YOU AND FUTURHEALTH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, REPRESENTATIVE, PRIVATE ATTORNEY GENERAL, OR OTHERWISE ON BEHALF OF ANY OTHER PERSON OR THE GENERAL PUBLIC.

Unless both you and FuturHealth agree in writing, no arbitrator may: (a) consolidate more than one person’s claims; (b) preside over any class, collective, consolidated, representative, private attorney general, or mass action; or (c) award relief to any person or entity other than the individual party seeking relief, except to the extent necessary to provide individual relief warranted by that party’s individual claim.

This Class Action and Representative Action Waiver is an essential part of this Arbitration Agreement.

Mass Arbitration.

If twenty-five (25) or more similar arbitration demands are asserted against FuturHealth by or with the assistance of the same or coordinated counsel or organizations, or are otherwise coordinated, the parties agree that the demands will be administered under the AAA Mass Arbitration Supplementary Rules then in effect, to the extent applicable, as modified by this Arbitration Agreement.

Each claimant must individually satisfy the informal dispute resolution requirements in Section 24 before filing an arbitration demand. Counsel for the claimants must certify compliance with this requirement when filing any mass arbitration demand.

To promote efficient resolution, the parties agree to cooperate in good faith with AAA and any process arbitrator or arbitrator appointed under the AAA Rules concerning administrative procedures, mediation, batching, bellwether proceedings, filing requirements, scheduling, fee issues, and any other procedures designed to manage similar claims efficiently and fairly. No claimant may proceed on a class, collective, consolidated, representative, or private attorney general basis, and no arbitrator may preside over any such proceeding, regardless of whether multiple individual arbitrations are administered together for procedural efficiency.

Right to Opt Out of Arbitration.

You may opt out of this Arbitration Agreement by sending written notice of your decision to opt out to FuturHealth within thirty (30) days after the date you first accept these Terms of Use, or within thirty (30) days after FuturHealth makes a material change to this Arbitration Agreement.

Your opt-out notice must be sent by email to [email protected] or by certified mail to:

FuturHealth Inc.
325 W Washington St
Ste 2-944
San Diego, CA 92103
Attn: Legal Department

Your opt-out notice must include your name, address, email address associated with your account, and a clear statement that you want to opt out of arbitration. If you opt out, you will not be bound by this Arbitration Agreement, and neither you nor FuturHealth may require the other to arbitrate Covered Disputes. Opting out of arbitration has no effect on any other provision of these Terms of Use.

Severability.

If any part of this Arbitration Agreement is found to be invalid or unenforceable, that part will be severed to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

If the Class Action and Representative Action Waiver is found to be invalid or unenforceable as to a particular claim or request for relief, then that claim or request for relief may proceed only in a court of competent jurisdiction and not in arbitration, and all other claims and requests for relief that can be arbitrated on an individual basis will remain subject to arbitration.

If the public-injunctive-relief provision is found to be invalid or unenforceable as to a particular claim or request for relief, then only that claim or request for public injunctive relief may proceed in a court of competent jurisdiction, and all other claims and requests for relief that can be arbitrated on an individual basis will remain subject to arbitration.

If the mass arbitration provision is found to be invalid or unenforceable, the remainder of this Arbitration Agreement will remain in full force and effect, and each Covered Dispute must proceed in individual arbitration unless otherwise required by applicable law.

Under no circumstances may any Covered Dispute proceed in class arbitration, representative arbitration, consolidated arbitration, or private attorney general arbitration.

Court Proceedings; Jury Trial Waiver.

If, after application of the severability provisions above, a Covered Dispute or any portion of a Covered Dispute proceeds in court rather than arbitration, you and FuturHealth agree that exclusive jurisdiction and venue will be in the state or federal courts located in San Diego County, California, except where applicable law requires a different forum.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND FUTURHEALTH KNOWINGLY, VOLUNTARILY, AND INTENTIONALLY WAIVE ANY RIGHT TO A TRIAL BY JURY IN ANY COURT PROCEEDING BETWEEN YOU AND FUTURHEALTH.

25. INDEMNIFICATION

You agree to defend, indemnify, and hold FuturHealth and any affiliates harmless from and against any and all rights, demands, losses, liabilities, damages, claims, causes of action, actions, and suits (no matter whether at law or equity), fees, costs, and attorney’s fees of any kind whatsoever arising directly or indirectly out of or in connection with: (a) your use or misuse of the Platform, Services, or any information posted on the Platform; (b) your breach of the Terms of Use or Privacy Policy; (c) the content or subject matter of any information you provide to FuturHealth, Medical Group, or your Provider; or (d) any negligent or wrongful act or omission by you in your use or misuse of the Platform, Services, or any information on the Platform, including without limitation, infringement of third party intellectual property rights, privacy rights, or negligent or wrongful conduct.

26. DISCLAIMER OF WARRANTIES

FUTURHEALTH DOES NOT WARRANT THAT ACCESS TO OR USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE PLATFORM WILL BE CORRECTED. THE PLATFORM, INCLUDING ANY CONTENT OR INFORMATION CONTAINED WITHIN IT OR ANY SERVICES RELATED TO THE PLATFORM, IS PROVIDED “AS IS,” WITH ALL FAULTS, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY OF INFORMATION, QUIET ENJOYMENT, AND TITLE/NON-INFRINGEMENT. FUTURHEALTH DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION OBTAINED THROUGH THE PLATFORM.

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICES, AND LINKED WEBSITES. FUTURHEALTH DOES NOT WARRANT THAT FILES AVAILABLE FOR DOWNLOAD WILL BE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER DESTRUCTIVE PROGRAMMING. YOU ARE RESPONSIBLE FOR IMPLEMENTING PROCEDURES SUFFICIENT TO SATISFY YOUR NEEDS FOR DATA BACK UP AND SECURITY.

FUTURHEALTH WILL HAVE NO LIABILITY FOR ERRORS, UNRELIABLE OPERATION, OR OTHER ISSUES RESULTING FROM USE OF THE MOBILE APPLICATION ON OR IN CONNECTION WITH ROOTED OR JAIL BROKEN DEVICES OR USE ON ANY SMARTPHONE OR TABLET THAT IS NOT IN CONFORMANCE WITH THE MANUFACTURER’S ORIGINAL SPECIFICATIONS, INCLUDING USE OF MODIFIED VERSIONS OF THE OPERATING SYSTEM (COLLECTIVELY, “MODIFIED DEVICES”). USE OF THE MOBILE APPLICATION ON MODIFIED DEVICES WILL BE AT YOUR SOLE AND EXCLUSIVE RISK AND LIABILITY.

27. LIMITATION OF LIABILITY REGARDING USE OF PLATFORM AND SERVICES

FuturHealth AND ANY THIRD PARTIES MENTIONED ON THIS PLATFORM ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICE, CONTENT, OR INFORMATION CONTAINED WITHIN THE PLATFORM, AND/OR ANY LINKED WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE PLATFORM, PLATFORM-RELATED SERVICES, SERVICES, AND/OR LINKED WEBSITES IS TO STOP USING THE PLATFORM AND/OR THOSE SERVICES. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM AGGREGATE LIABILITY OF FUTURHEALTH TO YOU WITH RESPECT TO YOUR USE OF THE PLATFORM AND SERVICES IS $500 (FIVE HUNDRED DOLLARS).

28. NO LIABILITY OF MOBILE APPLICATION STORES AND OTHER THIRD PARTIES.

Your wireless carrier, the manufacturer and retailer of your smartphone or tablet, the developer of the operating system for your smartphone or tablet, the operator of any application store, marketplace, or similar services through which you obtain the App, and their respective affiliates, suppliers, and licensors (collectively, “Third Parties”) are not parties to these Terms of Use and they do not own and are not responsible for the App. FuturHealth, and not any Third Parties, is responsible for addressing any claims raised by you or any third party regarding the Mobile Application or your use or possession thereof, including claims related to product liability, legal or regulatory requirements, and consumer protection or similar legislation. You are responsible for complying with all application store and other applicable Third Party terms and conditions. YOU AGREE (I) THE THIRD PARTIES DISCLAIM ALL WARRANTIES, EXPRESS AND IMPLIED, WITH RESPECT TO THE APP, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE; (II) IN NO EVENT WILL THE THIRD PARTIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, PUNITIVE, EXEMPLARY, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) ARISING OUT OF THESE TERMS OF USE OR THE APP, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES; (III) IN ANY EVENT, THE MAXIMUM LIABILITY OF ANY THIRD PARTY FOR ALL CLAIMS (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) OF EVERY KIND WILL NOT EXCEED FIVE HUNDRED DOLLARS ($500.00); AND (IV) YOU WAIVE ANY AND ALL CLAIMS, NOW KNOWN OR LATER DISCOVERED, THAT YOU MAY HAVE AGAINST THE THIRD PARTIES ARISING OUT OF THE MOBILE APPLICATION AND THESE TERMS OF USE. THE THIRD PARTIES ARE INTENDED THIRD PARTY BENEFICIARIES OF THESE TERMS OF USE, CAPABLE OF DIRECTLY ENFORCING ITS TERMS. NOTHING CONTAINED IN THIS AGREEMENT WILL BE CONSTRUED AS MODIFYING OR AMENDING ANY AGREEMENTS OR OTHER TERMS BETWEEN YOU AND THE THIRD PARTIES WITH REGARD TO THEIR SUBJECT MATTER. In the event of any claim that the Mobile Application or your possession and use of the Mobile Application infringes a third party’s intellectual property rights, the Third Parties are not responsible for the investigation, defense, settlement, or discharge of the infringement claim.

29. FORCE MAJEURE

We will not be deemed to be in breach of these terms or liable or deemed to have defaulted for any breach of these Terms of Use or our Privacy Policy for any failure or delay in fulfilling or performing any term of these Terms of Use, when and to the extent such failure or delay is caused by or results from acts beyond our reasonable control, including, without limitation, the following force majeure events (“Force Majeure Event(s)”): (a) acts of God; (b) flood, fire, earthquake, explosion, pandemic, or epidemic; (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order, law, or actions; (e) embargoes or blockades in effect on or after the date of this Agreement; (f) national or regional emergency; and (g) other events beyond the reasonable control of FuturHealth. We will do our best to communicate with you and to provide notice within thirty (30) days of the Force Majeure Event, stating the period of time the occurrence is expected to continue. We shall use diligent efforts to end the failure or delay and ensure the effects of such Force Majeure Event are minimized. FuturHealth shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause.

30. COPYRIGHT & TRADEMARK INFORMATION

Copyright ©2026 FuturHealth, All rights reserved. All trademarks, logos, and service marks (“Marks”) displayed on the Platform are our property or the property of other third parties. You are not permitted to use these Marks without our prior written consent or the consent of such third party which may own the Marks.

31. REVISIONS; GENERAL

FuturHealth reserves the right, in its sole discretion, to terminate your access to all or part of the Platform, with or without cause, and with or without notice. In the event that any of the Terms of Use are held by a court or other tribunal of competent jurisdiction to be unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary so that these Terms of Use shall otherwise remain in full force and effect. These Terms of Use constitute the entire agreement between FuturHealth and you pertaining to the subject matter hereof. In its sole discretion, FuturHealth may from time-to-time revise these Terms of Use by updating this posting. You should, therefore, periodically visit this page to review the current Terms of Use, so you are aware of any such revisions to which you are bound. Your continued use of the Platform after revisions to these Terms of Use shall constitute your agreement to the revised Terms of Use. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages within the Platform.

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CONTACT US

If you have any questions, concerns, complaints or suggestions regarding our Terms of Use or otherwise need to contact us, you may contact us at the contact information below:

FuturHealth Address:
FuturHealth Inc.
325 W Washington St
Ste 2 - 944
San Diego, CA 92103

Phone: (831) 900-4723

Online Chat: https://landing.fh.co/chat